Agents don’t always have the best reputation for taking calls or calling clients back. Being busy really isn’t a great excuse.
We use a telephone answering service to make sure we never ever miss a call. So if we’re busy, or the phone, sick, or even on holiday we get a text and an email with the callers details so we can return the call / email / text. Smart phones are great for ensuring we are ALWAYS contactable.
We’re always available at weekends and up until 9pm during the week for clients.
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I would have to testify to this !! These guys always get back to your calls and you always feel confident knowing they will – that’s why we have smartphones today so we can be on the move but incommunicado !! Well done Dave and James. Cheers from OZ Astrid
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I would have to testify to this !! These guys always get back to your calls and you always feel confident knowing they will – that’s why we have smartphones today so we can be on the move but incommunicado !! Well done Dave and James. Cheers from OZ Astrid
Thanks Astrid. How on earth did we get by without smart phones?