What our clients say about us...

Name:

Clare

Services:

Lettings (as a Tenant)

Date:

2011-11-08

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

We came across Fishneedwater after flat hunting - unsuccessfully - for some time. Their place to rent ticked all our boxes and was of a high standard. James kept in constant contact with us throughout the process, and was as eager as us to see the contract signed! Plus after accidentally paying too much money, he called us and transferred it back straight away! So I would certainly recommend them as trustworthy. We are very happy tenants.

Name:

Danny

Services:

Lettings (as a Landlord)

Date:

2011-11-06

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

I thought I'd give fishneedwater a try after finding them on a Google search for when looking for estate agents in Sydenham, which is where my flat is.  The prices seemed a bit too good so I thought they might be a cheap and cheerful outfit, but I decided to try them anyhow. They say don't judge a book by its cover and I couldn't have been more wrong!  I had over 15 viewings in a week and the agency advised me continually and throughout the entire process.  When I wanted to rush into a tenancy with the first offer, they advised to keep marketing, suggesting their gut feeling didn't feel right about the tenant, and I'm glad they did as we've just found my perfect tenant in about 8 days.  They have been very thorough, administered the paperwork and guarantee deeds - which are excellent, and they have not stopped advising me, even returning emails very late at night and over the weekends when you'd expect a company to not even be working!  The service has been exemplary from start to finish and the best news I had was when they just invoiced me, as its about 60% less than the previous agent in Sydenham charged me.  I will now use these guys and nobody else, they really are that professional in their execution and delivery of service.  A big well done from me.  Has reaffirmed some of my faith in estate agents not all being money grabbers!

Name:

Solly&Jacqui

Services:

Lettings (as a Landlord)

Date:

2011-11-02

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

We have been renting properties for quite a few years and have become progressively more disillusioned by the standard of service offered by the High Street agents and not a little fed up with the annual renewal costs. We found fishneedwater by pure chance just over two years ago and have never thought of using anyone else since then. The level of service has always been of the highest standard; emails and phone calls are always responded to in a clear and informative manner, we always know where we stand with prospective tenants, the documentation is always provided in good time and the provision of ancillary services such as inventory and referencing has been faultless. But more than anything else, we appreciate the personal attention and good humour that has accompanied each and every deal we have done with fishneedwater. Without doubt a superior outfit.

Name:

m.kennedy

Services:

Lettings (as a Landlord)

Date:

2011-10-22

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

I have just let my second property with these guys, and they have been fantastic.It is a small outfit. Don't ask me where the weird name comes from, but they are fast and efficient. They kept me informed at every stage of the process, and sought my views where appropriate. They play by the rules, which is a relief in an industry which seems to attract more than its share of spivs and con artists. Their pricing is clear, and is excellent value, and they really do seem to go that extra mile to get the right tenant at the right price. 10 out of 10 so far. I will be using them again...

Name:

Kate

Services:

Lettings (as a Landlord)

Date:

2011-10-08

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

I have been so impressed with the service I have recieved. I would really reccommend Fish Need Water to everyone. James was friendly and efficent, always working out of hours, and an excellent communicator. We were never left wondering how things were going! Nothing was too much probelm and his prices are very fair. He seemed to have an endless supply of prospective tenants to show around. After being so disappointed at using high street branches to rent my property, as well as being stung with hidden costs, it has been refreshing to use Fish Need Water. Not only has he got me a good rental price with lovely tenants, the property has not been empty for even a day.

Name:

Andrew S

Services:

Lettings (as a Landlord)

Date:

2011-10-03

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

I can't speak highly enough of the quality of service provided by James at Fish Need Water. As a first time landlord, the clarity, input and advice received was both readily available and accurate. In comparison to the other 'brand name' agencies we also considered going with, I can only say the difference is night and day. As for results, they exceeded our expectations in terms of rent, speed to market and quality of tenet - in fact they estimated higher than the high street agents, backed that up with an agreement in short time. I've no doubt that this ability to get the price right is based on their being a local business with a genuine appreciation of the area. Another key differentiator between FNW and the high street locations are the pricing structures - no small print locking you in to ongoing commissions where a tenet extends - everything is transparent and clear. All in all full marks for quality of service having gone above and beyond - as a local business I wish them the best of success and based on my experience, have no doubt that they will suceed.

Name:

Laurel

Services:

Lettings (as a Landlord)

Date:

2011-09-05

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

I used Fishneedwater as my letting agent. Not only did they find me my first professional tenant within the first 48 hours but they also provided invaluable information in so many areas regarding properties, renting, buying, and investing. They provided very dependable contacts to do work on the property and they were very professional in the services they provided. I would highly recommend this company to others as they were actually a referal to me from neighbours who had used them and were also very happy with them. They have been a fantastic company to work with thus far.

Name:

Al

Services:

Lettings (as a Tenant)

Date:

2011-08-30

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

Having moved from property to property, almost annually, for the last decade after leaving home at 18 for University (this is until coming full circle last year - living with the parents is such a money-saver!, 'capacity' => 1 ), I have been unfortunate enough to deal with several letting agents who were nothing short of obnoxious and money grabbing. How refreshing it was to deal with Fish Need Water! From my first telephone call, right the way through until after my move had completed, I had the pleasure of dealing with two individuals who treated ME as an individual, who kept in constant contact throughout the entire procedure, we're quick in replying to my numerous queries, and checked up on me after I had moved in to ensure all was well. A personal and professional service throughout. Highly recommend.

Name:

The Marts

Services:

Lettings (as a Landlord)

Date:

2011-08-15

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

After using a well known high street estate agent to market my rental property for several years we were a bit sceptical about using an online company for the first time. All we can say is that we wish we had found Fishneedwater years ago. They offer a comprehensive, no nonsense service that is great value for money. Once the details were posted on the website Fishneedwater found us new tenants within a few days." The Marts in Bromley

Name:

Helen Tomlinson

Services:

Lettings (as a Landlord)

Date:

2011-08-05

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

I rented out my property through Fishneedwater and found their service to be excellent. Being new to the lettings market, I didn't know what to expect, but James and Dave were extremely helpful and guided me through the process. They gave lots of useful advice and have a very friendly approach; which is fantastic from an online service. I have recommended them to a number of friends and wouldn't hesitate to use them again.