What our clients say about us...

Name:

Galiya

Services:

Sales (as a Vendor)

Date:

2019-08-22 12:00:07

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

James Hall provided excellent service- sold our flat quickly and manged not to drop the cost. Available 24\/7- he is! very flexible, also advised us the solicitors, who we were happy with. Many thanks James!

Name:

Marlen Kassym

Services:

Sales (as a Vendor)

Date:

2019-08-18 13:00:07

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

Tailored service, fantastic negotiation skills. Also pretty much everything can be done online which is really important for those without that much time. Will definitely recommend to my fiends.

Name:

Daniel

Services:

Lettings (as a Tenant)

Date:

2019-08-12 09:41:48

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

In 17 years living in London I must say Fishneedwater is the worst agency i have been dealing with. No care about their tenants, only interested in making commissions and doing inspections to charge you for everything! If you use them make sure your entry inventory is as detailed as possible as they will try to charge you for absolutely everything during and after your departure, without ever producing quotes or invoices! They completely ignored my entry inventory when I left and tried to charge me for things which were not even there (or charge tenants for professional cleanings without doing them) They ve been reported to Citizens Advice and council for their practices. Run away if you see the property and they are it's agent. And run away if you re a landlord!

Name:

Joe Arif

Services:

Sales (as a Vendor)

Date:

2019-07-16 14:00:04

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

In my seventeen years experience of buying and selling property in London, I can truly say James is the best agent I have come across in that time. Usually estate agents tell you what you want to hear in order to win the business. I listed my house, being a former rental, with two of the biggest agents in London. One achieved just three viewings in two months. The other pushed to drop the price almost immediately and I received one derisory offer a full 60K below the list price. Accepting this offer would have effectively left me in negative equity. Needless to say my opinion of estate agents was at an all time low! I was introduced to James through a mutual contact and I was very impressed from the start. In a Frank and constructive manor, James pointed out the error of my ways and why I wasn't achieving true market value. James encouraged and inspired me to improve the property through a refurbishment. I had a limited budget and James understood this helping me source the right trades people, the colour schemes and furnishings finding a fair few bargains along the way! James was always on the end of the phone giving advice and making regular visits to monitor the progress. It was a stress free process, took a month and cost just over 10K (this included a complete new kitchen). The quality of the works was fantastic and James' project management took the stress out of the equation. We then listed and two weeks later I accepted an offer 10K over the list price, a full 70K more than the first offer received through the other agent. This is a life changing result for me and I cannot thank James enough. That is why James Hall is the best estate agent\/property expert in London!

Name:

Matt J

Services:

Sales (as a Buyer)

Date:

2019-04-14 22:00:01

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

James has been very helpful throughout the process. Great communications, good knowledge and understanding of our process, and accommodating our requests including short notice and Sunday viewings. Makes the whole thing pleasurable. Thanks James.

Name:

Mr R

Services:

Sales (as a Vendor)

Date:

2019-04-10 20:00:01

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

I'd love to put 6, but can't so I'll just give a 5 star review. James Hall, my agent, has mutual friends, as we lived fairly close by a few years ago. When I decided to sell my house, I had all the usual local suspects over, all telling me how they had market share, or sold more properties, or had a bigger database, yadda yadda. What they didn't do was show much of an interest about me and just spent their 30 minutes telling me how awesome they were. A friend mentioned James in conversation in the pub, and I though, yeah, I remember him. My pal said he was good. That was enough for me to make a call to him. So we chatted. He asked why I was selling. How urgent it all was. He then took an instant interest in me and MY SITUATION. He never once made me feel like he was pushing himself onto me and in fact when we chatted he told me, he's not the market share agent, and doesn't work for a big firm, but what he did do was show me his reviews, and even asked if I'd like to talk to any of them. His valuation report wasn't anything like the letter I got from any of the other agents. He sent me loads of properties I could compare with. Showed me how the market had grown (and dipped again over the last few years). He took time to explain how I should market my property to get the best level of interest. And just wow! I had read the market was in some kind of Brexit disarray. I had over 28 viewings. On a half a million pound property. That needed a little TLC. He did two, or maybe even three open days. It was hectic and actually a little tiring. He got offers galore, but dealt with them and told me who to reject and who we should focus on. He did viewings at 8pm on a Saturday and even an annoying 9am on a Sunday (a second viewing) but more than anything else, I trusted him, I knew he was working for me and he negotiated 15k over my asking price. I know he is self-employed and I'm assuming now that is what motivates him, as he doesn't get paid unless he gets a result. And he said he lives or dies by his reviews and he told me that at our very first meeting. I can honestly say, I've never experienced such passion, and outright determination to do a job brilliantly, and certainly my previous experiences with agents have been the polar opposite. I have already recommend friends to him, and will continue doing so, because if they get anything like the service and commitment I had, I can recommend James in total confidence. I think he deserves to earn more than he charged me and I know he's growing his business and I wish him all the success. If this is his usual 'standard service' then I have to say the other agents out there really ought to be a little worried. He's already offered to negotiate for me when I buy again, and there's no question I'll take him up on that considering he got 4 offers on my house within 4 weeks and negotiated the eventual buyer to raise his offer by £20,000 in the process! James, I'm a man of my word, and like my email said the other day, I will take you out for that curry, once I've settled in, such is my appreciation. Recommended wholeheartedly.

Name:

Lulu

Services:

Lettings (as a Landlord)

Date:

2019-03-29 06:00:07

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

James is helping us to sell our property and is also overseeing the purchase of our new property. He goes above and beyond to ensure client satisfaction. This includes working through the night to update me on developments and arrange viewings etc ! Superb servicesg

Name:

J&J

Services:

Sales (as a Buyer)

Date:

2019-02-20 16:29:43

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

We have recently purchased a 2 bedroom flat in Catford and Jonny was the agent. It wasn't an easy deal with a lot of set backs but Jonny helped us a lot during the hole process. Jonny was always very proactive and open to clarify all of our questions and concerns. I really recommend Jonny and his team to anyone not only for his experience but also for his pro-activeness and will to help.

Name:

Orsh

Services:

Sales (as a Buyer)

Date:

2019-02-18 20:00:18

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

I have been house hunting for over a year when I came across a property advertised by Fish Needs Water. I was expecting the usual (pushy and slightly manipulative behaviour) when I went to the viewing. But instead, I met Jonny who was very obviously not like that at all. Completely honest and transparent about all aspects of the purchase and property! He and Louisa were not just helpful and patient but also very accommodating with my additional inquiries and questions throughout the whole process. Impeccable service from start to finish.

Name:

Sarah

Services:

Lettings (as a Tenant)

Date:

2019-02-14 19:00:11

Postcode:

SE22 8BQ

Branch:

East Dulwich

Review:

The agent was very informative, helpful and efficient. He demonstrated professional, honest, clear and direct communication skills. I would highly recommend this agency.